Lets just say, we have people in the corporate office composing emails (As a special assignment) who have either requested or need assistance with run on sentences, grammar and punctuation. Even worse, manage doesn't find importance in making sure they are capable of performing their duties efficiently. To enhance the image of the department, managements pushes non-black and white employees and females. To explain the diversity of the department, there's about 40-50 workers, most male, most black or white. That's because management often pushed workers who they think may be overqualified, at risk of quitting or transferring to a different department or simply to create diversity. Contractor, IT Specialist I, IT Specialist II, IT Specialist III, Lead, Supervisor and Manager. There were several different tiers of positions. Management didn't particular care who filled positions. This is comparable to an average call center elsewhere. Most would have high expectations working at a call center within a corporate office - sharing space with very important people. moreĪs an IT Specialist at Family Dollar Corporate, I received inbound IT calls from stores, distribution centers, contracted vendors, field users, regional offices and corporate offices. Once after traveling to work at a local store, with only an hour's notice, as a temp for a manager that was sick, during my work in the back room unloading materials to be stocked I encountered a rat and multiple droppings (fecal matter,) I d. The stockrooms are unorganized, unhygienic, and generally unsanitary. C.S.R.s have it the worst since they are in charge of ringing up customer's purchases while unloading freight and refreshing multiple areas in the front (Usually four to six aisles) which as I mentioned before, management often expects stock (freight) to be finished and complete by 7 P.M. Also expect to have management undermine your direct orders, even if your directions are administered by company guidelines and standards of procedure. As a manager, expect a lot of theft, internal and external, expect to finish your C.S.R.'s tasks for them (with the exception of a few extraordinary employees,) signage is updated, or supposed to be updated, often also expect upper management to come in often and which usually entails consuming almost all of your viable productive time to complete projects. trucks arrive once a week with a load that is expected to be fully worked within three, but often management pushes for two, days and Family Dollar trucks arrive at different times once a week. Independent vendors and retail refreshers arrive every other day, D.C. Training is minimal, rushed, and is often skipped to cut corners to save time and money. I remove damaged or abandoned items from the supply area by making sure items are placed in. I ensure the store and storage areas are maintained in accordance with fire and safety regulations. I maintain store cleanliness such as moping and dusting. I perform housekeeping functions in the storage areas. Participates in inventories store merchandise. I attend the service counter and assists employees with routine and non-routine purchases, resolving problems which may occur. I alter stocking shelves to add new items or to accommodate extra quantities. Stocks shelves and display racks in accordance with an established plan. I make continuous checks of shelved items to insure quality, quantity, adequacy, correct pricing and neatness. I determine daily requirements of items, Receives, stocks and issues a variety of items normally procured from vendors and warehouse. The purpose of the position is to perform a variety of work that includes ensuring the storage, replenishment, and surveillance of supply line items: maintaining an equipment inventory listing purchasing office supplies ordering forms, receiving supply forms and supplies, providing informal training for employees, and performing record keeping. Performs clerical duties related to parts room operations and warehousing. Serves as a Store Manager for Family Dollar Corporation with major responsibility for the overall store operations.
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